Contact

Talk to us.

Whether it is a bug, a privacy request, a partnership, or you just want to tell us what YOY got wrong — a real person reads it.

Email us

General & business

info@yoyai.io

Technical support

support@yoyai.io

Privacy & data requests

support@yoyai.io — please use one of the subject lines below so it is routed correctly.

Security disclosure

support@yoyai.io — subject: Security Report. If you have found a vulnerability, please tell us before going public. We will not pursue good-faith researchers.

Suggested subject lines

Privacy Request — Access · to receive a copy of what we hold about you
Privacy Request — Deletion · to have your data erased
Security Report · vulnerability disclosure
Press / Partnership · media and business enquiries

About your data: because YOY keeps your memories, files and conversations on your own machine, there is usually nothing for us to hand over — you already have it. Where an account or telemetry record exists, we will confirm what we hold and act on your request.

Registered office

YOY AI Limited

Rm 819, 8/F Peninsula Centre
67 Mody Road, TST East
Kowloon, Hong Kong SAR

Response times

We are a small independent team. We aim to reply to support and privacy enquiries within 3 business days. Security reports are triaged as soon as they are seen. Bulk or automated mail may be filtered.

Email info@yoyai.io Privacy Policy Terms